Terms of use

By placing an order through gogo Smile you accept all the risks associated with the product and agree that gogo Smile or the manufacturer of the product will not be liable for any unexpected results or complications that may arise as a result of the use of the product. It is the user’s responsibility to check the ingredients of any products beforehand to ensure you are not allergic to any of the ingredients.

Use of this web site is not meant to serve as a substitute for professional medical advice: this web site is solely an online store for specialty beauty and oral products. gogo Smile is not the manufacturer of any of the products listed on this web site, only a reseller. Please consult with your own physician or healthcare practitioner regarding the use of any goods, products or information received from this web site before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. gogo Smile does not give or intend to give any answers to medical related questions and this web site does not replace any medical professional or medical resource. gogo Smile does not represent itself as a physician nor is this implied.
The degree of effect of the whiteness will vary from patient to patient, depending on the structure of the teeth, the number of applications, or the duration of time that the system is used. Due to these reasons, gogo Smile cannot and does not guarantee the results of any products. If a product has not met up to your expectations, on our discretion we may post you a complimentary teeth whitening kit. Teeth whitening may result in a blotchy appearance to the tooth surface and the whitening may not be uniform giving the teeth a banded appearance. Whitening fades with time and any unexpected results may be reversible. Teeth whitening products will not whiten any dental work (crowns, veneers, cavities, bridges, etc.).
IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 000 OR YOUR PHYSICIAN IMMEDIATELY.
YOU SHOULD NOT USE THIS PRODUCT IF YOU ARE UNDER 18 YEARS OF AGE, ARE PREGNANT, SUFFER FROM ANY HEALTH PROBLEMS, PERIODONTAL DISEASE OR GUMS THAT ARE IN POOR CONDITION, OVERLY SENSITIVE TEETH, WEAR BRACES, HAD RECENT ORAL SURGERY, DECAYED TEETH, HAVE ROOTS THAT ARE EXPOSED, HAVE COLITIS, OR HAVE JAW PROBLEMS.


If you use this site, it is your responsible to maintain the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. gogo Smile does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may purchase GogoSmile.com.au only with involvement of a parent or guardian. gogo Smile reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.


All web site design, text, graphics, logos, videos, button icons, images, audio clips, the selection and arrangement thereof, and all software is Copyright © gogo Smile, ALL RIGHTS RESERVED, or Copyright of the products manufacturer. Any use of the materials on this web site - including reproduction, modification, distribution, republishing, transmission, display or performance - without the prior written permission of gogo Smile is strictly prohibited.


gogo Smile attempts to be as accurate as possible in the descriptions of the products on this web site as well as gogo Smile's other web sites. However, gogo smile does not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product offered by gogo Smile itself is not as described, you may return it in accordance with our Return Policy.

gogo Smile will attempt to make available all products advertised on this website, however, availability can not be guaranteed and gogo Smile will not be liable for any products which are not available at the time of order. If the product is not available, the customer will be advised as soon as possible.
All prices on this site are exclusive of postage and handling charges. These prices are subject to change without notice. gogo Smile reserves the right to refuse or cancel orders where there has been an error on the website, technical or otherwise, and the incorrect price has been displayed. The customer will be notified immediately if such a situation arises and any payments already received will be refunded.

gogo Smile has a 2 step process when posting orders to ensure the parcel has been sent. When a parcel is being prepared, the customer's name will be manually written in a shipping log with any tracking numbers or customs details for international orders written next to the customer's name. Then once the parcel has been delivered to Australia Post for shipment, your order will be manually selected as 'shipped' via our shopping cart which you may view by logging into your account. A scanned copy of our shipping log is available by request by the customer via email if the parcel has not arrived by a reasonable time frame.
If a parcel has not arrived within a reasonable time frame we will lodge a Lost Parcel Investigation through Australia Post which can take anywhere up to 10 business days for a response. Usually a package is waiting for collection at your local post office. For a quicker process it is advised you check with your local post office to see if they are holding it for you. When a package has been deemed lost by Australia Post, depending on the reasoning we may offer a replacement. No refunds will be given.
To speed up any process, it is recommended you also contact Australia Post on 13 13 18 or via AusPost.com.au to file a lost parcel investigation. gogo Smile agrees to assist where possible and necessary after the claim is made.